296 Lowell St., Andover, MA 01810, (978) 475-2431

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Andover Dental Office

This page provides you with practical information about our practice. It includes descriptions of our office location, including a map and directions, hours, appointment scheduling, insurance acceptance and billing policies.

Andover, MA Dentist
Advanced Dental Concepts
296 Lowell St
Andover, MA 01810
(978) 475-2431
(978) 470-2643 fax
Call For Financing Options

[email protected]

Office Hours
Monday: 08:00 AM - 05:00 PM (Lunch 01:00 PM - 02:00 PM)
Tuesday: 07:30 AM - 04:30 PM (Lunch 12:30 PM - 01:30 PM)
Wednesday: 07:30 AM - 04:30 PM (Lunch 12:30 PM - 01:30 PM)
Thursday: 08:00 AM - 02:00 PM  
Friday: Closed  
Saturday: Closed  
Sunday: Closed  

Click here for door to door driving directions

How to prepare for your upcoming Appointment

Whether it is a long overdue visit, or a routine cleaning and oral cancer screening, there are a few things you can do to make the process go more smoothly. First, please have all medications (names and doses) that you are taking listed (or memorized) and ready to give to Dr. Hopgood and/or the hygienist. Please present any new insurance information to the receptionist at the time of check in. If there is any question if your insurance information is accepted by our office, please feel free to call. If a new health history and HIPAA privacy form have been mailed to you in advance, please have them filled out, ready, and with you at the time of your appointment. Come to your appointment prepared with any questions that you have for the doctor and/or hygienist and if you are experiencing discomfort please note which foods (sweet, sour, bitter, etc.) and temperatures (hot, cold) affect the particular tooth and/or area the most. Finally, please arrive on time as your entire scheduled appointment time is needed for your procedure as your tardiness inconveniences all other patients after you.

Appointment Policy
Whether you have an after hours emergency or if the office is closed for an extended period of time due to a dental conference, continuing education, or vacation, please call us at 978-475-2431. You will be connected to our answering service and they will contact the doctor immediately after your call has been placed. Dr. Hopgood will return your call as soon as possible.

An appointment is an agreement between our office and you. Our part calls for us to reserve doctor, staff, and office time for you. If you must reschedule an appointment, kindly give us 24 hours notice, since changes in appointments affect other patients and our staff. We regret to inform you that we must assess a charge for all failed appointments.

Please help us keep accurate records by keeping us up to date with any change in your name, address, telephone number, employment, or insurance information. Keep in mind, that it is also your responsibility to let us know about any changes in your health, as well as any medication(s) you are taking, since this may affect your treatment.

Insurance and Billing
We accept most traditional insurance plans, contact our office to verify acceptance of your plan. Advanced Dental Concepts does not participate in Health Management Organizations; however, we will be happy to file your insurance claims for you. We accept checks, cash or credit cards. We also offer a flexible payment plan. Please see our Financial Coordinator for details. We are happy to file insurance for your reimbursement as long as you are free to choose your own dentist.

Accepted Insurance Carriers   
We accept most  insurance PPO plans.  We are in network with Delta Dental Premier, Cigna and BlueCross Blue Shield of Massachusetts

Payment Options
We accept checks, cash or credit cards(Visa, Mastercard, American Express, Discover). We also offer a flexible payment plan. Please see our Financial Coordinator for details. We are happy to file insurance for your reimbursement as long as you are free to choose your own dentist.

Financing Options
CareCredit is here to help you pay for treatments and procedures your insurance doesn’t cover. We offer No Interest* financing or low minimum monthly payment options so you can get what you want, when you want it. You can even use CareCredit for your family and favorite pet.
With three simple steps, including an instant approval process, it’s easy to apply for CareCredit. After you’re approved, you’re free to use CareCredit for the services you choose including LASIK, veterinary, dentistry, cosmetic, hearing aids and more.
CareCredit is endorsed by some of the most credible organizations specific to each healthcare profession we support. And CareCredit is a GE Money Company, so you know you can count on us. For over 20 years, we’ve been helping over five million cardholders get the healthcare treatments they want and need.Now you don’t have to worry about saving up for the procedures you want and need. With CareCredit, the decision’s in your hands to get what you want, when you want it. For more information or to apply online, visit carecredit.com

WE ALSO OFFER Patient Solutions with the LENDING CLUB. Check out the online calculator and options. Visit lendingclub.com/calculator

Facilities and Equipment

  • Digital X-rays
  • Intra Oral Photography
  • Air Abrasion
  • Millennium Technologies Dental Laser
  • VelscopeState of the Art Sterilization
  • Glo Whitening System
  • Dental Vibe
  • Panoramic X-ray Machine
  • Nitrous Oxide
  • Invisalign